Pleasant communication, caring attitude. I really felt that they listened to my needs.

 

Kindly explained and offered an even better solution than I had thought of.

 

The service was excellent as the financial advisor listened carefully to my questions, provided detailed information and explained complex financial issues clearly. He offered useful insights and recommendations, helping me to gain a deeper understanding of the situation and choose the most appropriate solution. The overall level of service was first class and I rate it as excellent.

 

She was interested, asked if everything was all right, and we feel that we care as customers, not just because of the loan available.

 

She listened to me, understood the problem and helped me resolve it promptly. Behaved like a true professional who understands that the customer is important. I was really pleasantly surprised and got more than I expected.

 

Great advisor, I'm just starting to learn how to invest and the advisor discussed all possible options and offered the best, most relevant to my experience.

 

Everything went smoothly, questions were answered quickly. I have already recommended it to a friend because the benefits are good.

 

The consultant‘s answers were understandable and the service was excellent. So far I have only had good experiences with Luminor bank.

 

The information was explained in a very accessible, polite manner. Quality and friendly service, good offers.

 

Excellent service and very good hands-on online guidance

 

 

Promptness, response to needs, excellent consulting. Thank you. Excellent service, the lowest loan interest rates.

 

He answered in an understandable language, simplifying the banking terminology, explaining the calculation logic useful to the client, which is why we changed our decision from another bank to Luminor at the last moment. The best conditions / the best service.

 

Fast, professional communication. It was only because of the speed and professionalism of the employee that I decided to get a loan from Luminor bank, leaving another bank whose services I had been using for around 20 years.

 

Very pleasant and professional communication. Throughout a half year - from the initial consultation on the application to the final signing - all questions were answered in a simple and understandable way, and the advisor herself kept calling to see how things were going. This kind of communication alone makes me want to take out five more home loans from your bank.

 

We are completely satisfied, not 100% but 150%, because all our questions were answered very quickly and everything we did not understand or didn`t know was explained. I wish you more employees like my advisor. She has been extremely professional and helpful in the negotiations throughout the loan period. Her helpfulness and professionalism is what the customer always expects.

 

 

Luminor provided quality leasing services, I like their mobile application, they issued a payment card to my child free of charge. I am satisfied with everything.

 

I was surprised to receive a call from the advisor, just a few minutes after I had submitted the online application for a new bank card. She kindly and in detail explained the service benefits, clarified my needs, and offered options. She also advised me on how to proceed after receiving the contract. Thank you.