Customers about us

Customers about us

Customers about us

Happy customers are our greatest asset. We appreciate their feedback as it helps us improve and provide better services. Discover what our customers are saying about Luminor.

"As always, it was a very professional consultation and useful advice."

As always, it was a very professional consultation and useful advice. The specialist listens to the client, delves into his problems, and gives clear and understandable answers. I highly recommend Ingrida Kuznecovienė. She is very kind and always quick to help with both personal financial and business issues.
 
Darius, 53
 
I was served by Violeta Tamošiūnienė, an excellent specialist who explained everything in detail. I am satisfied and I would like Violeta to take care of me in the future.
 
Mindaugas, 34
 
The service is always pleasant and professional. I am satisfied with the services provided by the bank. You can always find details when there are questions, but everything is solved.
 
Danutė, 51
 
It used to be annoying that transferring money from Luminor to other Lithuanian banks took a significant amount of time. However, Luminor eventually solved this problem and now everything is fine.
 
Giedrius, 41
 
Whatever the need, I always feel valued as a customer. I had some serious financial problems and although it took some time, we managed to find a solution together. I have not interacted in person with the bank employees in recent years, but everything works well remotely and I am satisfied with the service.
 
Lilita, 43
 
The services provided are suitable. I have been a customer for many years, I had a housing loan. It made a very good impression, so I stayed even after the loan was repaid. The range of services is sufficient and the advisors always answer questions properly. I have no complaints.
 
Kristina, 40

Become a Customer

Customers value our efforts

 
The communication was helpful, polite, and detailed when opening an account and becoming a customer of your bank. Thank you.
 
Zita, 70
 

Payment cards

"They issued a payment card to my child free of charge."

 
Luminor provided quality leasing services, I like their mobile application, they issued a payment card to my child free of charge. I am satisfied with everything.
 
Paulius, 37
 
I was surprised to receive a call from the advisor, just a few minutes after I had submitted the online application for a new bank card. She kindly and in detail explained the service benefits, clarified my needs, and offered options. She also advised me on how to proceed after receiving the contract. Thank you.
 
Ingrida, 50
 

Housing Loan

"Thank you for your professional work!!!"

 
All questions related to the housing loan were resolved smoothly, quickly, concretely, and clearly. Thank you for your professional work!!! We would especially like to thank Neringa Rudžianskiene, with whom we had so much fun communicating and who resolved all our questions smoothly and quickly. Thank you very much!!!
 
Ramūnas, 42
 
Because Luminor believed in us and granted us a housing loan when others did not. From now on we will always be with Luminor and only choose Luminor.
 
Gediminas, 35
 
I never trusted banks, I tried to avoid them. However, when I found myself in a difficult situation, I had to apply for a loan. All the employees I dealt with were very helpful, kind, and understanding of our situation.
 
Nijolė, 45
 
*The scores represent average customers evaluation of likelihood to recommend Luminor in service, "Become a customer", "Payment cards" and "Housing loan" related feedback tabs.