Luminor Investor. FAQ

In order to open Luminor Investor investment account, you have to be Luminor client and have bank’s account. For more information how to open account in Luminor visit here. 

You can sign Luminor Investor agreement in Internet bank, choosing Saving and investment tab.

Please contact us investorLT@luminorgroup.com, tel. +370 5 239 3444 or by message in Internet bank.

No, unfortunatelly, this functionality is not available in Luminor Investor. You need to transfer cash to Luminor Investor in needed currency for investing.

Information could be found here.

In case of automatic transfer in the Internet bank, funds are transferred instantly.

In case of manual transfer from current account, funds are transferred: 

• The same business day, if the funds are transferred till 15:00
• Next business day, if the funds are transferred after 15:00

Information could be found here.

There can be situations when your Luminor Investor account can turn in negative balance.

This could happen when:

1. You have Investor platform accounts opened in multiple currencies (for example EUR and USD accounts) and you purchase securities nominated in USD, but you do not have sufficient cash balance in USD account, but at the same time EUR balance is sufficient to cover respective purchase. Then that USD account will go into negative balance. If you want to cover the negative balance you can transfer additional cash to account with negative balance or to transfer money out from account with positive balance and then transfer in to the account with negative balance. Instructions on how to make money transactions can be found here.
2. You withdrawal money before settlement date. Remember, after selling position trade settlements always take some time (usually 2-3 working days), to avoid additional commission you can check settlement date in Luminor Investor section Orders.

Information could be found here.

Yes, you can. But it is important to note, that when investing into instruments quoted in different currencies, currency conversion is made with 0.5% margin.

Yes, it is possible to subscribe for addition service of having real time market data under section “Subscriptions”. It is subject to additional fees disclosed in Luminor Investor.

LEI code is obligatory for corporate clients. Private individuals do not require LEI code.

To open an additional account in another currency (USD/GBP/NOK/SEK/DKK), submit an application by logging into the Internet Bank. In the Applications section, select the document group Saving and Investment Documents and fill the Application form for Non-standard request related to investments.

Information could be found here.

No. Instead, the insurance of liabilities to investors’ scheme is applicable to the funds held on Luminor Investor platform. The maximum compensation of the insurance of liabilities to investors is 20 000 EUR.

The price list changes will take effect from 1^st of July, 2025.

The prices are being adjusted to make our investment services more tailored for customer's needs. This means better options for those who want to start investing with smaller amounts and for those who are more active investors.

You can find the full price list here.

These are the plans that charge a fixed commission fee, regardless of which European or US stock exchanges you are trading on.

Yes, changes to the price list will affect all existing customers. Starting from 1^st of July, 2025, we will apply the Base plan fees to all customers.

If your average transaction amount is more than EUR or USD 5,000.00, the Elective plan will be a more budget-friendly option.

You can change your pricing plan every 4 months.

To change your plan, you will need to fill out an application form, which will be available from 1st of July, 2025. More information will follow.

You can check the fees on the Luminor Investor platform before you submit a transaction order.

Your trading activity report is available on the Luminor Investor platform → Portfolio → Transaction report.

Ensue that there is no cash, assets, pending payments or subscriptions in your Luminor Investor account, and provide a free form letter via Internet bank, or in a branch to close your Luminor Investor account.