Apple Pay is here!

Setting up Apple Pay is easy

Open Apple Wallet on your Apple device

Press the “+” sign, choose Luminor Bank from the list or click on Add a different card

Scan the card and add missing information like CVV code

Agree with Luminor Bank terms and conditions

Choose Text message as authentication method and click Next

Insert the 6-digit code which was sent to you via SMS

How to set up Apple Pay

Devices

You can add a card to any device you want to use Apple Pay with
Card can be added up to 9 different devices

NB!

To use Apple Pay, your Apple device must be protected either with passcode or a Face ID or Touch ID. It also must have the latest version of the software.

How to use Apple Pay?

Make payments with iPhone and Apple Watch

With iPhone and Apple Watch, you can use Apple Pay where you see one of these symbols:
Use Apple Pay wherever you see the logo above or where Apple Pay is mentioned as one of the payment methods.
You can also use Apple Pay for online purchases on iPhones, iPads, and Macs.
Read more about payment options.

Privacy and security

When making a purchase, Apple Pay uses a device-specific ID and a unique transaction code. Your card data is not stored on your device or Apple's servers. Also, your card number will not be shared with merchants.

Each of your transactions must be confirmed with a FaceID, Touch ID or password.

Read more about Apple Pay security and privacy.

Frequently Asked Questions

How can I return a product purchased from the store using Apple Pay?

The cashier can process the refund in the same way as for a regular credit and debit card payment.

How can I check my recent transactions?

Information about your latest transactions can be seen in the Apple Wallet application next to a specific card.

What happens if my iPhone, iPad, Apple Watch or Mac is lost or stolen?

Apple Pay requires you to confirm each purchase with a Face ID, Touch ID, or your password. This prevents someone else from making the transaction.

There are two ways to remove a card from a lost device:

Log in to your Apple account, click your lost device in the list of devices, and remove the card from that device's digital wallet.
Contact Luminor Customer Support at +370 5 239 3444 and request that the cards be suspended or removed from the digital wallet.

Can I continue to use my physical credit and debit card after I have suspended or removed it from Apple Wallet?

Pausing or removing cards from Apple Wallet does not close your physical card. You can continue to use it.

If I once have removed the card from my device, can I provision it again to same device?

Yes, the previously removed card can be re-provisioned in the same device if desired.

How many cards I can add to Apple Wallet?

You can add 12 different cards. If it is an older device than the Apple iPhone 8, a maximum of 8 cards can be added.

Can I add cards from different banks to Apple Wallet?

Yes, you can add cards from the banks that offer the corresponding wallet service. The limit is 8 or 12 cards, depending on the device type.

Does the phone notify me if transaction failed?

Yes, the phone notifies you of both successful and unsuccessful transactions, but you must have wallet notifications enabled on your phone.

If I have a card in both the phone and the Apple watch and I remove the card from my phone, will the card also disappear from the watch?

No, the card will remain in the watch because there is a separate token for both devices.

Does unpairing the watch from iPhone remove the card on watch?

Yes, if the watch is no longer connected then the card that was added to it through this phone will also be removed.

How big transactions I can make with Apple Pay?

The size of the transaction is not limited by Bank, but it can sometimes depend on a specific terminal. In this case, the terminal asks you to use the card.

In case of bigger amount do I need to insert my card’s PIN code to the terminal?

Generally, not. The device screen must be unlocked to complete the transaction. Opening the screen is already a confirmation that the transaction is performed by the right person who knows the code or whose fingerprint has been read.

Can minor use Apple Pay?

Apple has set an age limit for users which is 13 years.