E-invoice is an electronic invoice sent to you by the service provider for the provided services via internet bank.
If you are not an internet bank user yet, we invite you to visit our branch where you can set up an automatic e-invoice payment and not bother about your invoices in the future.
 

You can apply for an e-invoice:

• On the internet bank
• By phone +370 5 239 3444
• At Luminor branch
• At the service provider’s

Yes, if the service provider accepts payments for another user. In this case you will receive a partial e-invoice where you will only see the information that is required to pay the e-invoice without detailed information about the services provided.

Yes. In this case you need to submit separate applications for e-invoices and specify different payment identification codes granted by the service provider (e.g., payer codes, policy numbers, etc.).
 

You can choose the way to pay the received e-invoices: let the bank pay them automatically or make payments yourself each time you receive an e-invoice.

In euros only.

Yes.

E-invoices are sent to the internet bank free of charge. Payments under e-invoices will be free of charge if you set an automatic e-invoice payment. If you choose to make the payment yourself each time you receive an e-invoice, the transfer will cost you the same as a regular euro transfer.

Select one of the three payment options:

• Pay on the last payment day specified in the e-invoice;
• Pay on the third day following the e-invoice receipt date;
• Pay on a particular day of the month selected from the interval specified by the service provider.

The payment will not be processed unless you opted for a partial payment when setting the automatic payment and your account balance is minimum 50% of the e-invoice amount. The payment will be processed without exceeding the set limit.

• You applied for an e-invoice but did not opt for the automatic payment of e-invoices.
• The automatic payment limit that you have set is lower than the received e-invoice amount (if you have not opted for a partial payment).
• Your account balance is insufficient on the e-invoice payment day.
• Your account is blocked.
• You have selected a wrong day for processing the automatic payment (e.g., you have selected the 1^st day of the month and the service provider starts sending e-invoices from the 5^th day of the month).

Yes, if you chose the possibility of repeated payments when setting the automatic e-invoice payment. In such case we will attempt to process the payment as many times as you specified (max. 3 attempts).

Yes, any time. On the internet bank or at Luminor branch.