Processing of Personal Data

We want to offer the best products and services that are relevant to you. In order to do that, we need to process your personal data. Transparency and data privacy are important to us, therefore we want you to know how and for what reason we collect and process your data.

How do we manage personal data

Which personal data do we collect and how?

We collect a range of data, from personal identification information to information about your financial income and liabilities. We collect it when you apply for our services and products or when you are already using these or when you contact us.

Why we process your data?

We process your data for example, in order to provide our services, fulfil regulatory requirement or improve our products and services. As a principle, we do not store your data longer than needed for providing you our services. In most cases we need to comply with laws and regulations related to the retention of the specific data we collect.

What does it mean for you?

You are the owner of your personal data and we want you to know that we respect your privacy. Therefore, we have updated our Privacy Policy. You can contact us anytime in case of questions.

We analyse your personal data:

if you are already a customer or
if you wish to use our services or
if you are indirectly connected as a related party to services we provide

Get to know more:

Data Retention Policy
Privacy Policy
Processing of Personal Data

Data protection officers

In Lithuania:
dataprotectionLT@luminorgroup.com
In Latvia:
dataprotectionLV@luminorgroup.com
In Estonia:
dataprotectionEE@luminorgroup.com

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