New security requirements for online transactions with VISA payment cards starting from April

Starting from April this year, Luminor will gradually phase out the current method of authentication of online payments made by VISA card: one-off security codes sent by SMS will no longer be used.

Luminor is implementing this change due to new EU requirements aimed at increasing the security of online payments made by card. 

1. Starting from April 2020 customers may be required to validate their online transactions using Luminor Internet bank and  means of one of the following secure authentication facilities: Smart-ID, code generator or mobile signature.
2. Electronic signature as a means of authentication will not be used for the validation of online payment transactions made by card. One of the means referred to above will be used instead.
3. For private customers who have ordered an additional payment card in the name of another person: card holders may be required to update their personal data and conclude an agreement with Luminor on the use of the Internet Bank.
4. For heads of enterprises and other organisations: business card holders may be required to update their personal data and conclude an agreement with Luminor on the use of the Internet Bank.

Customers who have ordered a payment card in their own name and who have concluded an agreement with Luminor on the use of the Internet Bank, are not required to take any additional actions.

If payment card is not used for online purchases – not required to take any additional actions.

Therefore, we have updated Clause 7.2.8 of Luminor Terms and Conditions of Provision of Payment Services setting out the terms of secure online payments.

If you agree with the changes, you do not need to do anything. Please be aware that you have the right to disagree with the proposed changes and to refuse, free of charge, from specific services that are being changed, within 60 calendar days after receipt of the notice.