Please be informed that the bank has made changes to the Payment Service Rules (the Rules). The new Rules will come into effect on 6 November. The main changes are listed below. They will be applicable to both new and existing customers.
So, what has changed?
We have supplemented the definition of identification tools.
We have renewed the description of the payment transactions execution where the payment account is or is not linked with the payment card.
The Rules have been supplemented with new paragraphs which provide that with prior notice the bank can:
accept new customer identification tools or change the existing ones on the internet bank (7.3.11).
change the payment account number (IBAN) in cases of change, implementation or renewal of the bank’s information systems (12.2).
replace the payment card with another card of the same type (debit, credit). In such case the re-manufacturing costs of the card are covered by the bank (7.2.35).
Luminor’s new Payment Service Rules are available here.
In case you disagree to the changes of the Rules, you have the right to withdraw from the payment services by 6 November without charge. Unless we receive your notification by the said date stating that you disagree to the proposed changes, we will consider that you accept these changes.
