DNB bank's Payment Service Rules and the Pricelist to private and business clients will be amended with effect from 1 November 2016.

From 1 November DNB bank will not charge separate fees to private clients for the administration of accounts, crediting of funds, and all types of on-line euro transfers within the European Economic Area (including the payment for service, e-invoices, shopping online). These fees will be replaced by one minimal service fee of 0.8 EUR per month. The bank customers will be able to choose different banking packages.

The fee for cash depositing in branches will be changed to private and business clients. From 1 November the cost of this service will increase, therefore we recommend choosing DNB self-service ATMs and on-line payments. Also, the branches will not accept rarely used international payment orders which can be made on the internet bank.

Payment cards collected at the branch will be charged but if you choose your payment card to be sent by mail, we will deliver it free of charge in Lithuania.  Also, ATM cash withdrawal fee will increase, therefore we recommend choosing one of the banking packages which include cash withdrawal to a set limit .

For more information about the changes in the price-list to private clients click here.

For more information about the changes in the price-list to business clients click here.

Amendments to Technical Home and Roadside Assistance Rules

The technical home and roadside assistance rules will be amended to credit cardholders – private individuals.  All services will now be separated and the service amount per call will be increased to EUR 150 to Gold credit card holders, while the removal service and a replacement car service will no longer be offered to Classic credit card holders. These services will be provided by our partners Altas Assistance rebranded to Falck Lietuva, contact phone number remaining unchanged. For more information about the changes click here.

Amendments to the Payment Service Rules

The new version of DNB bank’s Payment Service Rules is supplemented by the "Banking Package" concept and by paragraph 7.5 which describes the aspects of the banking packages. The amended document is available here.

Please note that the service users have the right to disagree to the amended Payment Service Rules and to refuse the specific amended services without any commission fee.

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