Where to go in the case of an insured event?

If you have an insurable accident abroad, within 30 calendar days upon return to your permanent place of residence inform UAB April Baltic by phone +370 5 203 00 55  or luminor@ops24.eu (in case of medical expenses coverage). Otherwise contact ERGO Insurance SE, Lithuanian Branch by phone 1887 or +370 5 2683 222 (calls from abroad), fill notification form mano.ergo.lt or email asmenszalos@ergo.lt.
 

When and how long the insurance coverage is valid?

Your insurance coverage is only valid abroad in Europe and is activated as soon as you leave the Republic of Lithuania. The insurance covers travels abroad, lasting no longer than 30 calendar days.